Project Challenges

• Information Dissemination: Without a website, the High Commission struggled to efficiently communicate consular services, travel advisories, and important updates to Kenyan citizens, visa applicants, and other interested parties.
• Limited Accessibility: The lack of an online presence hindered citizens’ and stakeholders’ ability to access essential information and engage with the Commission’s offerings, resulting in an unnecessary burden on in-person visits and phone inquiries.
• Diplomatic Outreach: The absence of an official platform limited the High Commission’s capacity to showcase Kenya’s cultural, educational, and trade attributes, as well as bilateral relations, inhibiting potential collaborations and partnerships.
• Consular Services Efficiency: Manual appointment scheduling processes led to inefficiencies and delays in consular service delivery, underscoring the need for a streamlined and accessible online appointment booking system.